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Compass Plus is often asked to give interviews and provide opinions on current issues in the industry. Please find below a selection of relevant examples that may be of interest to you.

17 May 2012

May 2012

Tuning the Core for Chip & PIN, Better Bank Systems
In this article, author Robert McGarvey discusses the implication of introducing chip and pin cards into the US market. Anthony Genovese, VP, Consulting North America, states: But good news, at least for many community banks, is that "to the core, a chip and PIN transaction looks exactly like a mag stripe transaction," Anthony Genovese, a Compass Plus expert, told me in an interview. "Chip and PIN is inevitable, but it will not be disruptive to cores," predicts Genovese, whose company recently issued an in-depth whitepaper that probes what chip and PIN implementation will mean to financial institutions

24 January 2012

January 2012

In Mobile-Online Banking Match Up, No O.K. Corral Shootout Foreseen
In this article, author Robert McGarvey discusses the mounting consumer interest in mobile banking and the effect it will have on online banking. He suggests that mobile banking will not takeover online banking, but instead the two will complement each other.
“Just as branches have not disappeared, we won’t see online banking disappearing,” said Anthony Genovese, an executive with Compass Plus, a developer of payments software. “There are things better done at a desktop, and others at a mobile phone.''
At bottom, too, the online vs. mobile faceoff is impossible. Technically, the two channels have much in common, so much that there would be little incentive to turn off online anyway. “The plumbing supporting the channels are very much the same,” said Genovese.
To read the entire article, visit the Credit Union Times website

01 December 2011

December 2011

The big jump, FStech
In this article author Liz Morrell discusses the potential mobile has to revolutionise the customer experience in retail banking and the challenges to widespread adoption. Maria Nottingham, Global Marketing Director, explains, “Mobile banking will remain a complementary rather than a replacement channel. Part of the problem is the subtler differences between mobile and internet banking, compared to the leap between internet and branch banking where the advantages of the newer channel were obvious. Online provides almost the same convenience as mobile so we think mobile is definitely going to take some share from internet banking. Mobile banking has to generate new needs – for example, giving customers the ability to access their banking everywhere when traveling.”
To read the entire article, visit the FStech website or see the print edition of the November/December 2011 issue of FStech magazine

01 December 2011

December 2011

In demand, FStech
In this article author Glynn Davis reports on the popularity of online banking over branch banking. However, the popularity with consumers has been matched by its increasing appeal to fraudsters. Maria Nottingham, Global Marketing Director, comments on different techniques available to increase online security: “Employing different types of tokens and password security points to the present trend for ‘proportional security’ whereby a customer using a card reader-type token will be given full access to their online account – including money transfers – but a customer with only a semi-dynamic password from a memorable word will be limited to, say, only viewing their account history…During an online banking session (when a request has been made to transfer money) the customer could be sent a dynamic password via email or SMS. Using a mix of channels this way makes it difficult for a fraudster to know all of a customer’s details.”

To read the entire article, please see the print edition of the November/December 2011 issue of FStech magazine